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OneHorizyn docs

How OneHorizyn works, what to set up for your hotel, and how to use each page of the app. These are the same words a hotel reads inside OneHorizyn, under Docs.

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How OneHorizyn worksWhat OneHorizyn reads about your hotel and when, how the menu is laid out, where its money figures come from, what it emails you, and who can see and change what.
Set up your hotelWhat to check once your hotel is added, and where each thing is set. Most of it is filled in for you: check it and save it as yours.
Each page, area by area

What each page shows, what to set up, and how to use it

Home, Goals and Action planHome is your hotel's month in charts. The Action plan is every to-do in one list, in the order to do them, and Goals are what you are working towards this quarter.
Revenue managementAre guests booking at the right price, with you? Your prices against booking sites and competitors, a suggested price for each night, the proof, the emails to send, and where you rank on Google Hotels.
ReputationWhat do guests say, and do you answer? Your ratings and reviews against your competitors, a reply drafted for each review, what to fix first, how to get more reviews, and your restaurant.
SearchDo guests who search for you on Google and Google Maps find you, or a booking site? Where Google Maps puts you for searches near you, what Google shows guests who type your hotel's name, and whether couples and event planners find you where they choose a venue.
WebsiteDoes your website work, and does it answer what guests ask? Its health score, what to fix, how fast it is, how many people make each search, the questions it answers, your facts and your photos.
AIDo AI assistants recommend you, and do their answers lead guests to book with you? What ChatGPT, Google's AI Overviews and others say when guests ask where to stay in your town, and what to put right first.
MarketingAre you seen on social media and in Google ads, with offers that match your competitors'? And what to post next, made from your own photos for you to check and post yourself.
DemandWhat is coming in your town, and are you ready for it? How busy the coming nights are, the busy periods and places that bring guests, the steps to get ready for each, and which events' lists of hotels name you.
OutreachThe companies that could send you guests beyond the booking sites, and the email to each, written from what is known about your hotel. Six pages, one for each kind of company, worked the same way, and a calendar of the wedding and MICE enquiries.
What changed lately

  1. Revenue management:A hotel whose website bookings go through DJUBO can have its website's own price read from DJUBO, room by room with its tax, with how many rooms it has left, once OneHorizyn's team has connected it.

  2. How OneHorizyn works:Monday's email counts the nights a booking site sells below your website out of every night read, and says on how many your website had a price when that is fewer.

  3. Home, Goals and Action plan:Home gives your usual price like for like with your competitors': your cheapest each night, on your website or a booking site, with your website's own beside it. Revenue management's count of cheaper nights is out of every night read, and says so when your website had a price on fewer.

  4. Home, Goals and Action plan:AI's chart on Home is you and your competitors, with your place among them as AI's Analytics tile gives it, "joint" when a competitor is named in as many answers.

  5. Revenue management:Rankings finds a competitor you added after a list was read by its name in that list, and gives its place, rather than saying it was not among the places listed.

  6. Revenue management:Your usual price is like for like with your competitors': the middle of your cheapest price each night, on your website or a booking site, as theirs is, with your website's own usual price beside it. Until now it was your website's, your dearest place to book, set against their cheapest.

  7. Revenue management:Revenue impact says it is an estimate in the figure itself, "About" and "estimated from suggested numbers", until you confirm your numbers in Settings.

  8. Revenue management:The nights a booking site is cheaper are counted out of every night read, and say so when your website had a price on fewer of them. Until now they were out of only the nights it had a price, which read as if those were all the nights there were.

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