Find out which hotels AI assistants recommend, and why
Travellers now ask an AI assistant for “the best hotel for a family weekend” before they search. Every month, OneHorizyn asks the questions your guests ask and shows how often you're named, in what order, against which competitors, and which websites the answers rely on.
Guests book the hotels AI assistants recommend, often before they have searched anywhere else. Being named, early and in the right words, puts your hotel on their shortlist.

- Read from
- Claude with web search and Google's AI Overviews, and ChatGPT, Gemini and Perplexity when switched on
- How often
- Every month
- Covers
- About 50 guest questions, for you and every competitor
- You connect
- Nothing
What you see about AI search
Your share of AI answers
How often each hotel is named across all the answers, yours against every competitor's.
Questions written for your hotel
About 50 questions travellers ask about your city and your kind of stay, from a couple's weekend to a business trip. Add your own.
The sites behind every answer
The websites, listings and articles each answer relies on, so you know where to be mentioned.
Trips where you're missing
The kinds of trip where competitors are recommended and you're not.
What your website tells AI assistants and Google
AI assistants and search engines can only recommend what they can read. OneHorizyn checks what your website tells them, against your competitors' websites.
Can AI assistants read your website?
Whether the bots behind Claude, ChatGPT, Perplexity, Google and Bing are allowed to read your website, or are blocked.
Questions your website answers
Which questions guests ask before booking your website answers, against each competitor's.
Facts that disagree
Policies, times and amenities that differ between your website and your listings, with the listing to fix.
Your place on Google
Where you rank on Google and Google Maps for your hotel's name and for searches like “hotels near me”.
A weekly health check
Your website read the way search engines and AI assistants read it, scored out of 100, with what to fix first.
How the AI search check works
- 1
Write the questions
About 50 questions for your hotel and your city, grouped by kind of trip. You confirm them and can add your own.
- 2
Ask the assistants
Every month, each question goes to Claude with web search, and to Google, where an AI Overview may appear above the results. ChatGPT, Gemini and Perplexity, when switched on, are asked at least your key questions.
- 3
Record every answer
Which hotels each answer names, in what order, and the sources it cites, for you and every competitor.
- 4
Check your website
Whether AI assistants are allowed to read it, and whether it answers the questions guests ask before booking.
A five-star hotel in New Delhi
Rated 4.6 on Google and 4.8 on Tripadvisor. This is what its first monthly check found.
Read the case studyof 318 AI answers named the hotel, more than any of the six hotels it competes with.
guest questions about events and business travel went unanswered on its website. Four of six competitors answer them.
photos on its website had no caption, so search engines and AI assistants can't tell what they show.
Every part of it, on its own page
- What AI saysEvery question asked and every answer given: whether each assistant recommends you, and in what words.Read more
- Can AI read your website?Whether the bots behind ChatGPT, Claude, Perplexity, Google and Bing can read your website.Read more
- What AI says you're good atWhat ChatGPT, Gemini and Perplexity say your hotel is good at and not good at, in their own words.Read more
- Sites AI trustsThe magazines, guides, lists and listings AI assistants cite for your competitors but rarely or never for you.Read more
- AI auditCan AI assistants read your hotel, and do they get it right? Each check passed or failed, with one list to fix.Read more
- Where AI sends guestsHow far each AI answer takes a guest towards booking you: named, described right, priced right, linked to your website.Read more
- Shortlist questionsWhat AI tells a guest who has you on their shortlist: you or a competitor, your facts and your price.Read more
- Coming soonFixes for AI questionsFor each question where AI names someone else: the fix, a check again on every assistant, and whether it worked.Read more
Questions about AI search
Which AI assistants does OneHorizyn check?
- Claude with web search, and Google's AI Overviews on the search results page. ChatGPT, Gemini and Perplexity, each with its own web search, are read as well when OneHorizyn switches them on, which it does for every hotel at once, and they are asked at least your key guest questions. Every answer is stored with the hotels it names and the sources it cites.
How do AI assistants decide which hotels to recommend?
- Assistants that search the web build their answers from pages they can read: hotel websites, booking and review sites, travel articles and guides. A hotel is more likely to be named when those pages clearly answer the traveller's question and the assistant is allowed to read them. OneHorizyn shows the sources behind each answer, so you can see where competitors are mentioned and you're not.
Can I read the questions and the answers?
- Yes. Every question and every answer is kept, with the hotels it names and the sources it cites, so you can read what a traveller would have read.
What happens if my website blocks AI bots?
- AI assistants can't read your pages, so they rely on what other websites say about you. OneHorizyn checks your website's settings for the bots used by Claude, ChatGPT, Perplexity, Google, Bing and others, and tells you if any are blocked.
How often is it updated?
- Every month. Each month's answers are kept, so you can see whether changes to your website and listings made a difference.
More of what OneHorizyn checks
- Booking-site pricesSee who sells your rooms below your own websiteRead more
- Reviews & reputationHear what guests say, and whether anyone is answeringRead more
- Competitor trackingSee what your competitors advertise and promoteRead more
- FeaturesEvery feature, area by areaRead more
- Case studyA five-star hotel in New Delhi: what its first check foundRead more
Grow your hotel's revenue, starting this month
Find your hotel and see its first look: what fixing what we find is worth a month, and what to fix first. Or talk it through with us on a call.