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Hear what AI assistants say your hotel is good at, and isn't

Ask an AI assistant about a hotel and it sums up what guests and reviewers say. Once a month, OneHorizyn asks ChatGPT, Gemini and Perplexity, whichever are switched on, the same plain question about your hotel: what it is good at, and what it is not good at. Each answers in two short lists, kept in its own words, sorted by what each point is about, and shown beside the assistant that said it.

How it grows your revenue

What AI says you're good at is what guests expect, and choose you for. Seeing it shows what to make more of, and what to correct before it costs you bookings.

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In your dashboard
What the assistants say about you
  1. 1How many good and not good points, and the assistants asked
  2. 2Good at, topic by topic
  3. 3Not good at, topic by topic
  4. 4Each point beside the assistant that said it
Asked
ChatGPT, Gemini and Perplexity, whichever are switched on
How often
Every month, one question to each
Covers
Up to five good points and five not good from each
You connect
Nothing
AI

What you see

  • One plain question

    “What do guests and reviewers say your hotel is good at, and what do they say it is not good at?”, the same for every assistant and every hotel.

  • Two short lists

    Up to five things your hotel is good at and five it is not, each asked to be under twelve words. When an assistant knows nothing for a list, the page says nothing was said, never a guess.

  • In the assistant's own words

    Each point is kept as the assistant gave it, with only its links and footnote marks taken out. Nothing is scored or reworded.

  • Sorted by topic

    Points about the same thing, such as the staff, the location or noise, stand together, with how many assistants raise each. The topics most assistants raise come first.

  • Who said it

    Every point is shown beside the assistant that said it, so you can see where they agree.

  • Part of the AI report

    The last part of the AI report on AI search, after how often you are named, your rank, who is named in your place and where the answers' links go.

  • Never an empty reading

    An answer that can't be read as the two lists is left out, and a reading already kept is never replaced by an empty one.

What AI says you're good at

How it works

  1. 1

    Ask once a month

    With the month's AI answers, each assistant that is switched on is asked the one question, with its web search on.

  2. 2

    Read the two lists

    Up to five points are taken from each list. An answer that doesn't keep to the lists counts as failed, and nothing of it is kept.

  3. 3

    Sort by topic

    Each point goes with the others about the same thing, by the words it uses, and is shown under the assistant that said it.

Questions

Questions hotels ask

Which assistants are asked?

ChatGPT, Gemini and Perplexity, whichever are switched on. Claude and Google's AI Overviews are read on your guest questions every month, but are not asked this one.

Is it what a guest sees in the app?

Close to it. Each assistant is asked through its own service with web search on, which is close to, but not the same as, what its app shows a traveller who is signed in.

Does OneHorizyn change what they say?

No. Each point is the assistant's own. Links and footnote marks are taken out and a very long point is cut short; nothing is added, scored or reworded.

How is this different from What guests say?

What guests say is read from your reviews. This is what AI assistants tell a guest who asks about you, from whatever reviews and pages they read.

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Grow your hotel's revenue, starting this month

Find your hotel and see its first look: what fixing what we find is worth a month, and what to fix first. Or talk it through with us on a call.

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