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OneHorizyn and SiteMinder, side by side

They do different jobs, and a hotel can use both. SiteMinder sends your rates and rooms out: its channel manager keeps them up to date on more than 500 booking channels, beside a booking engine, a website builder, adverts on price comparison sites and payments. OneHorizyn reads what the sites then show guests, beside your competitors, Google and Maps, reviews and AI assistants, and connects to nothing.

SiteMinder's own pages read on , and again every quarter.

Who SiteMinder is

SiteMinder is a hotel software company that began in a Sydney apartment in 2006 and is listed on the Australian Securities Exchange. It says more than 56,000 hotels in over 150 countries use it, and its offices include one in Pune. It also makes Little Hotelier, its software for small properties.

From SiteMinder's About page

What SiteMinder sells to hotels

  • Channel Manager: sends your rates, rooms and availability to more than 500 booking channels, Booking.com, Expedia and Airbnb among them, from one update, and can send your rooms, rate plans and photos to Booking.com.
  • Booking Engine: commission-free bookings on your own website and from Instagram and Facebook, in more than 20 languages and currencies, with extras, add-ons, early-bird and last-minute deals.
  • Insights: up to 10 competitors' prices for like-for-like rooms, with unlimited checks each day, your own rates across the booking sites you are connected to, and reports on booking pace and where your guests come from.
  • Website Builder: a hotel website from templates, in more than 20 languages, with SEO tools, made to work on phones and joined to the booking engine you choose.
  • Demand Plus: SiteMinder's team runs your adverts on Google Hotel Ads, Trivago and Tripadvisor, paid as one fee for each completed stay, with no setup or monthly fee.
  • Channels Plus: puts your hotel on more than 40 further booking sites, Agoda, Trip.com and Hopper among them, through one setup with no separate contracts, paid as a commission on completed stays.
  • Dynamic Revenue Plus: an add-on that recommends a rate each day, powered by IDeaS, for you to approve or to apply to your connected channels by itself.
  • Guest Engagement: guests' messages by email, SMS and WhatsApp, and from Booking.com and Airbnb, in one inbox, with online check-in, upsells and requests for reviews on Tripadvisor or Google.
Side by side

What each does for a hotel

Prices on booking sitesOneHorizynYour price on each booking site Google Hotels lists and on your own website, and each competitor's lowest price on any site, for each of the next 90 nights, every week, with screenshots of the cheaper booking pages on the nights that matter most.SiteMinderSiteMinder Plus includes Insights: up to 10 competitors' prices for like-for-like rooms, with unlimited checks each day, and your own rates across the booking sites you are connected to. The Insights page names Booking.com.From SiteMinder's Insights page
Proof of a cheaper priceOneHorizynA screenshot of each cheaper site's booking page beside your own, for each night it was cheaper.SiteMinderInsights shows when your rates differ across the booking sites you are connected to. The pages read describe no screenshots of cheaper booking pages.From SiteMinder's Insights page
Setting pricesOneHorizynA suggested price for each coming night, with why. You set every price yourself: OneHorizyn never changes one.SiteMinderDynamic Revenue Plus, an add-on, recommends a rate each day, powered by IDeaS. You approve each change, or let it apply them to your connected channels by itself.From SiteMinder's Dynamic Revenue Plus page
Selling roomsOneHorizynNone. OneHorizyn reads public pages; it doesn't connect to your booking sites, your systems or your rooms.SiteMinderThe Channel Manager sends rates and availability to more than 500 booking channels from one update, and Channels Plus adds sites such as Agoda, Trip.com and Hopper through one setup, with no separate contracts.From SiteMinder's channel manager page
Booking sites in IndiaOneHorizynEvery booking site Google Hotels lists for your hotel, such as MakeMyTrip, Goibibo, Cleartrip and Agoda for a hotel in India, read for your price.SiteMinderSiteMinder announced a two-way connection to MakeMyTrip on 21 May 2012, so rooms sell there and its bookings come back to the hotel's own systems.From SiteMinder's announcement of its MakeMyTrip connection
ReviewsOneHorizynGoogle and Tripadvisor reviews and the Booking.com score, for you and every competitor, with a reply drafted in one click for you to edit and post.SiteMinderGuest Engagement asks guests to review you on Tripadvisor or Google after their stay. The pages read describe no tool of SiteMinder's own for reading and answering reviews.From SiteMinder's Guest Engagement page
Guests' messagesOneHorizynNone.SiteMinderGuest Engagement brings email, SMS, WhatsApp, Booking.com and Airbnb messages into one inbox, with scheduled messages, online check-in and upsells, in more than 20 languages.From SiteMinder's Guest Engagement page
AI assistantsOneHorizynWhich hotels AI assistants such as Claude and Google's AI Overviews name for about 50 questions your guests ask, every month, and what to fix to be named.SiteMinderSiteMinder makes a Demand Plus hotel's booking engine visible in ChatGPT, Gemini and Claude, with live rates and availability, and lets AI travel platforms book rooms through Channels Plus. The pages read describe no tool that counts how often assistants name a hotel.From SiteMinder's page on selling through AI assistants
Google and MapsOneHorizynWhere you appear on Google and Google Maps for searches near you, your website's health every week, and competitors' Google ads and offers.SiteMinderDemand Plus runs your adverts on Google Hotel Ads, Trivago and Tripadvisor, paid for each completed stay. Rankings on Google and Google Maps are not among the products on its pages.From SiteMinder's Demand Plus page
Your websiteOneHorizynRead every week the way search engines and AI assistants read it, with a score out of 100 and what to fix first.SiteMinderThe Website Builder makes your website from templates, in more than 20 languages, with SEO tools, made to work on phones.From SiteMinder's Website Builder page
What you connectOneHorizynNothing. It reads only what guests can see in public, so there is nothing to install and nobody needs access to your systems.SiteMinderSiteMinder lists more than 2,350 integrations: booking sites, property and reservation systems, global distribution systems, wholesalers and booking engines.From SiteMinder's integrations page
PriceOneHorizynIts first look is free for 7 days. Then a hotel chooses what to keep, in the app; a group agrees a price on a call and pays by invoice. No price list on the website.SiteMinderPublished: from US$135 a month for SiteMinder and US$179 for SiteMinder Plus, for a five-room property, before tax, with a 14-day free trial. Groups and chains are priced on request.From SiteMinder's pricing page

What only OneHorizyn does

  • A screenshot of each cheaper booking page, for the nights a booking site sold your room for less than your own website.
  • Where you appear on Google and Google Maps for searches near your hotel, beside the places shown above you.
  • Which hotels AI assistants name for the questions your guests ask, every month, and what to fix to be named.
  • Google and Tripadvisor reviews for you and every competitor, with a reply drafted in one click.
  • Your website's health every week, scored out of 100 the way search engines and AI assistants read it.
  • Competitors' Google ads, offers, Instagram and YouTube, and the busy periods ahead with whether you are ready for each.
  • Nothing to connect: it reads only what guests can see, so it starts from the first call.

What only SiteMinder does

  • Sends your rates and rooms to more than 500 booking channels from one update, through its Channel Manager.
  • Takes bookings on your own website and social media with no commission, through its Booking Engine.
  • Builds your hotel's website from templates, in more than 20 languages.
  • Runs your adverts on Google Hotel Ads, Trivago and Tripadvisor, paid for each completed stay, through Demand Plus.
  • Makes your rooms bookable in ChatGPT, Gemini and Claude.
  • Lists hotels of 20 or more rooms where travel agents and companies book, on Sabre, Amadeus and Travelport.
  • Takes guests' payments from your website and booking sites in one place, with daily payouts.

Which fits your hotel

SiteMinder

SiteMinder suits a hotel that wants its selling run from one place: rates and rooms kept up to date on every booking site it sells on, a booking engine and website for direct bookings, adverts on price comparison sites, and a published starting price.

OneHorizyn

OneHorizyn suits a hotel that already sells through a channel manager, SiteMinder's or another, and wants to see every week what guests then find: booking sites selling its rooms for less, competitors, Google and Maps, reviews and AI assistants, with what to fix first and nothing to connect.

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Questions

Questions about OneHorizyn and SiteMinder

Is OneHorizyn a channel manager like SiteMinder?

No. A channel manager sends your prices and rooms to the booking sites; SiteMinder's sends them to more than 500 channels. OneHorizyn reads what the sites then show guests, which is how you find out whether they show what you sent.

Does SiteMinder connect to MakeMyTrip?

Yes. SiteMinder announced a two-way connection to MakeMyTrip on 21 May 2012, so a hotel can sell its rooms there and have the bookings come back to its own systems. OneHorizyn reads your price on MakeMyTrip, Goibibo and every other booking site Google Hotels lists for your hotel.

Does SiteMinder check whether booking sites sell our rooms for less?

SiteMinder Plus includes Insights, which shows up to 10 competitors' prices and when your own rates differ across the booking sites you are connected to. OneHorizyn reads your price on each booking site Google Hotels lists, for each of the next 90 nights, every week, with screenshots of the cheaper booking pages.

Can a hotel use SiteMinder and OneHorizyn together?

Yes. They do different jobs: SiteMinder sends your rates and rooms to the booking sites and takes bookings, and OneHorizyn reads what guests then see. OneHorizyn changes nothing and connects to nothing, so it works beside SiteMinder or any other channel manager.

Does either publish a price?

SiteMinder does: from US$135 a month, or US$179 for SiteMinder Plus, for a five-room property before tax, on the day its pages were read. OneHorizyn is free for the first 7 days, then a hotel chooses what to keep in the app.

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