Do OneHorizyn and Revinate do the same thing?

Only in part. Both read your reviews and help you answer them, and both run guest surveys. Revinate is built around your own guests' records, emails and calls; OneHorizyn around what guests see before they book.

Does OneHorizyn need our guest data?

No. It reads only public pages and reads no guest list. Revinate works from your guests' records, joined from your own systems.

Can a hotel use both?

Yes. They cover different ground, and OneHorizyn connects to nothing, so it works beside Revinate or any other system.

OneHorizyn and Revinate, side by side

Both read your reviews and help you answer them, and both run guest surveys. Past that they look at different guests. Revinate works with the guests you already have: their records, emails, messages and calls. OneHorizyn looks at the guests still deciding: what booking sites, Google, Maps, reviews and AI assistants show them before they book.

Revinate's own pages read on 13 October 2026, and again every quarter.

Who Revinate is

Revinate is a US company, with its main office in Bend, Oregon, that sells guest data, email marketing, guest messaging, review and reservation-call software, to hotels only.

From Revinate's About page

What Revinate sells to hotels

Revinate Core: joins each guest's records from your property, spa, restaurant and golf systems into one profile.
Revinate Marketing: emails to your own guests, such as offers before they arrive and emails that win back guests who booked through booking sites.
Revinate Chat: an AI concierge that answers guests' questions by text, in their own language, and passes harder ones to your staff.
Revinate Feedback: reviews from about 45 sites, Google, Booking.com and TripAdvisor among them, with AI-suggested replies, guest surveys and comparisons with competitors.
Reservation Sales: software for your reservation call team: callers' details, follow-ups for those who didn't book, and scores for each call.
RezForce: Revinate's own agents answer your reservation calls when your team can't, around the clock.

Side by side

What each does for a hotel

	OneHorizyn	Revinate
Reviews	OneHorizynGoogle and Tripadvisor reviews and the Booking.com score, for you and every competitor, with a reply drafted in one click for you to edit and post.	RevinateRevinate Feedback reads about 45 review sites, Google, Booking.com and TripAdvisor among them, with AI-suggested replies and a ticket for each urgent guest issue.From Revinate Feedback's page
Guest surveys	OneHorizynYour own three-question survey on a link and a QR code, with every guest then invited to review you on Google.	RevinateSurveys during and after a stay, by QR code, and for meetings and events, inside Revinate Feedback.From Revinate Feedback's page
Guests' data and email	OneHorizynNone: OneHorizyn reads no guest list. The newsletters it drafts go out from your own email tool.	RevinateRevinate Core joins each guest's records from your own systems into one profile, and Revinate Marketing emails them.From Revinate Core's page
Reservation calls	OneHorizynNone.	RevinateSoftware for your call team, and RezForce's own agents to answer your calls when your team can't.From Revinate's Reservation Sales page
Prices on booking sites	OneHorizynYour price on each booking site Google Hotels lists and on your own website, and each competitor's lowest price on any site, for each of the next 90 nights, every week, with screenshots of the cheaper booking pages on the nights that matter most.	RevinateNot among the products on its pages, which cover guest data, email, messaging, reviews and calls.From Revinate's products page
AI assistants	OneHorizynWhich hotels AI assistants such as Claude and Google's AI Overviews name for about 50 questions your guests ask, every month, and what to fix to be named.	RevinateIvy is the AI inside Revinate's own products, for guest chat and scoring calls. The pages read describe no tool for how a hotel appears in ChatGPT or other assistants.From Revinate's page on Ivy
Google and Maps	OneHorizynWhere you appear on Google and Google Maps for searches near you, your website's health every week, and competitors' Google ads and offers.	RevinateGoogle reviews are read and answered in Revinate Feedback. Google rankings are not among the products on its pages.From Revinate Feedback's page
What you connect	OneHorizynNothing. It reads only what guests can see in public, so there is nothing to install and nobody needs access to your systems.	RevinateCore connects to over 140 property, spa, restaurant and golf systems, and Marketing to over 15 booking engines.From Revinate's partners page
Price	OneHorizynIts first look is free for 7 days. Then a hotel chooses what to keep, in the app; a group agrees a price on a call and pays by invoice. No price list on the website.	RevinateNo amounts on its website. Revinate Marketing comes in two tiers, priced by the number of rooms.From Revinate Marketing's page

What only OneHorizyn does

Your price on every booking site Google Hotels lists, and each competitor's lowest, for the next 90 nights, every week.
Where you appear on Google and Google Maps for searches near your hotel.
Which hotels AI assistants name for the questions your guests ask, and what to fix to be named.
Your website's health every week, scored out of 100.
Competitors' Google ads, offers, Instagram and YouTube.

What only Revinate does

One profile for each guest, joined from your property, spa, restaurant and golf systems.
Email marketing to your own guests, from offers before arrival to emails that win back guests who booked through booking sites.
An AI concierge that answers guests' questions by text, in their own language.
Software for your reservation call team, and agents who answer your calls when your team can't.
Reviews from about 45 sites in one place, with a ticket for each urgent guest issue.

Which fits your hotel

Revinate

Revinate suits a hotel that wants to know its own guests and market to them: one profile per guest, email and messaging, reviews across many sites, and help with reservation calls.

OneHorizyn

OneHorizyn suits a hotel that wants to see where it loses guests before they book: booking sites selling for less, competitors, Google and Maps, reviews and AI assistants, every week, with what to fix first.

Try it free for 7 days Book a call

Questions

Questions about OneHorizyn and Revinate

Do OneHorizyn and Revinate do the same thing?: Only in part. Both read your reviews and help you answer them, and both run guest surveys. Revinate is built around your own guests' records, emails and calls; OneHorizyn around what guests see before they book.
Does OneHorizyn need our guest data?: No. It reads only public pages and reads no guest list. Revinate works from your guests' records, joined from your own systems.
Can a hotel use both?: Yes. They cover different ground, and OneHorizyn connects to nothing, so it works beside Revinate or any other system.

Other comparisons

Grow your hotel's revenue, starting this month

Find your hotel and see its first look: what fixing what we find is worth a month, and what to fix first. Or talk it through with us on a call.

Try it free for 7 days Book a call