Do OneHorizyn and Reviewpro do the same thing?

Only in part. Both read your reviews, draft replies and compare your scores with competitors', and both run guest surveys. Reviewpro goes deeper into what guests say, across dozens of sources and 45 languages, with a case for each problem. OneHorizyn is built around what guests see before they book, booking sites' prices and Google included.

Is ReviewPro the same as Shiji Reviewpro?

Yes. Reviewpro Reputation is Shiji's review and survey software, and Shiji's pages write the name Reviewpro. Shiji says more than 60,000 hotels in over 150 countries use it, from 10-room boutique hotels to chains.

What is the Global Review Index?

Reviewpro's score for a hotel's online reputation, built from reviews across many sites and updated several times a day, as its features page says. OneHorizyn shows your Google, Tripadvisor and Booking.com ratings as each site gives them, beside your competitors'.

Can a hotel use both?

Yes. They cover different ground, and OneHorizyn connects to nothing, so it works beside Reviewpro or any other system.

Does Reviewpro publish its prices?

No price list is on its pages; a demo is asked for through a form. OneHorizyn is free for the first 7 days, then a hotel chooses what to keep in the app.

OneHorizyn and Reviewpro, side by side

Both read your reviews, draft replies and compare your scores with competitors', and both run guest surveys. Past that they look at different things. Reviewpro goes deep on what guests say: reviews from dozens of sources in 45 languages, surveys during and after the stay, a score against your competitors and a case for each problem raised. OneHorizyn reads everything guests see before they book: booking sites' prices, competitors, Google and Maps, reviews and AI assistants.

Reviewpro's own pages read on 23 October 2026, and again every quarter.

Who Reviewpro is

Reviewpro Reputation is the review and guest survey software of Shiji, a hotel technology company founded in 1998 with its roots in China. Shiji, which also makes the Daylight property system, says more than 91,000 hotels use its technology, served from 38 offices worldwide.

From Shiji's About page

What Reviewpro sells to hotels

Reputation management: reviews from dozens of sources, Google, Tripadvisor, Booking.com and Expedia among them, on one dashboard, with the feeling behind them read across over 700 hotel topics in 17 languages.
Competitor benchmarking: your Global Review Index score, updated several times a day, and a Competitive Quality Index against your direct competitors, topic by topic.
Surveys: surveys during and after the stay, sent by email, WhatsApp, SMS and more, with a prompt to leave a public review.
AI responses: replies drafted by AI, up to 20 at once, for your team to check and edit before posting.
Case management: rules that open a case for each problem a guest raises, with alerts to the right department, escalation rules and a mobile app.

Side by side

What each does for a hotel

	OneHorizyn	Reviewpro
Reviews	OneHorizynGoogle and Tripadvisor reviews and the Booking.com score, for you and every competitor, with a reply drafted in one click for you to edit and post.	ReviewproReviewpro brings reviews from dozens of sources, Google, Tripadvisor, Booking.com and Expedia among them, onto one dashboard, with replies drafted by AI, up to 20 at once, for your team to check before posting.From Reviewpro Reputation's features page
Scores against competitors	OneHorizynYour Google, Tripadvisor and Booking.com ratings beside every competitor's, and how your score changes by kind of traveller, country and room.	ReviewproYour Global Review Index score, updated several times a day, and a Competitive Quality Index against your direct competitors across over 700 hotel topics.From Reviewpro Reputation's features page
Guest surveys	OneHorizynYour own three-question survey on a link and a QR code, with every guest then invited to review you on Google.	ReviewproSurveys during and after the stay, sent by email, WhatsApp, SMS and more, with results by room, room type, length of stay, corporate client or loyalty level.From Reviewpro Reputation's features page
Problems guests raise	OneHorizynThe problems guests raise in your reviews, ranked by how far each pulls your rating down, with their own words and whether your competitors hear the same.	ReviewproCase management opens a case for each problem by your own rules, alerts the department and escalates it by your rules.From Reviewpro Reputation's features page
Prices on booking sites	OneHorizynYour price on each booking site Google Hotels lists and on your own website, and each competitor's lowest price on any site, for each of the next 90 nights, every week, with screenshots of the cheaper booking pages on the nights that matter most.	ReviewproNot among Reviewpro's features, which cover reviews, surveys, scores, replies and cases.From Reviewpro Reputation's features page
AI assistants	OneHorizynWhich hotels AI assistants such as Claude and Google's AI Overviews name for about 50 questions your guests ask, every month, and what to fix to be named.	ReviewproReviewpro's AI reads the feeling in reviews and drafts replies. The pages read describe no tool for how a hotel appears in ChatGPT or other assistants.From Reviewpro Reputation's features page
Google and Maps	OneHorizynWhere you appear on Google and Google Maps for searches near you, your website's health every week, and competitors' Google ads and offers.	ReviewproGoogle reviews are read and answered in Reviewpro. Rankings on Google and Google Maps are not among its features.From Reviewpro Reputation's features page
What you connect	OneHorizynNothing. It reads only what guests can see in public, so there is nothing to install and nobody needs access to your systems.	ReviewproIts pages say it connects to property systems and guest record systems, Shiji's own Daylight property system among them.From Reviewpro Reputation's page
Price	OneHorizynIts first look is free for 7 days. Then a hotel chooses what to keep, in the app; a group agrees a price on a call and pays by invoice. No price list on the website.	ReviewproNo price list on its pages; a demo is asked for through a form.From Reviewpro Reputation's page

What only OneHorizyn does

Your price on each booking site Google Hotels lists, and each competitor's lowest, for the next 90 nights, every week.
A suggested price for each coming night, with why.
Where you appear on Google and Google Maps for searches near your hotel.
Which hotels AI assistants name for the questions your guests ask, and what to fix to be named.
Your website's health every week, scored out of 100.
Competitors' Google ads, offers, Instagram and YouTube.

What only Reviewpro does

Reviews from dozens of sources in 45 languages on one dashboard, with the feeling behind them read across over 700 hotel topics.
The Global Review Index, a score of your reputation updated several times a day, against your competitors.
Surveys during and after the stay, by email, WhatsApp and SMS.
A case for each problem a guest raises, sent to the right department, with escalation rules and a mobile app.
Replies drafted by AI, up to 20 at once.
Survey results by room, room type, length of stay, corporate client or loyalty level.

Which fits your hotel

Reviewpro

Reviewpro suits a hotel or a group that wants to manage what guests say in depth: reviews from many sites and languages, surveys through the stay, a score against competitors, and a case for each problem until it is put right, across many hotels.

OneHorizyn

OneHorizyn suits a hotel that wants to see where it loses guests before they book: booking sites selling for less, competitors' prices, Google and Maps, reviews and AI assistants, every week, with what to fix first and nothing to connect.

Try it free for 7 days Book a call

Questions

Questions about OneHorizyn and Reviewpro

Do OneHorizyn and Reviewpro do the same thing?: Only in part. Both read your reviews, draft replies and compare your scores with competitors', and both run guest surveys. Reviewpro goes deeper into what guests say, across dozens of sources and 45 languages, with a case for each problem. OneHorizyn is built around what guests see before they book, booking sites' prices and Google included.
Is ReviewPro the same as Shiji Reviewpro?: Yes. Reviewpro Reputation is Shiji's review and survey software, and Shiji's pages write the name Reviewpro. Shiji says more than 60,000 hotels in over 150 countries use it, from 10-room boutique hotels to chains.
What is the Global Review Index?: Reviewpro's score for a hotel's online reputation, built from reviews across many sites and updated several times a day, as its features page says. OneHorizyn shows your Google, Tripadvisor and Booking.com ratings as each site gives them, beside your competitors'.
Can a hotel use both?: Yes. They cover different ground, and OneHorizyn connects to nothing, so it works beside Reviewpro or any other system.
Does Reviewpro publish its prices?: No price list is on its pages; a demo is asked for through a form. OneHorizyn is free for the first 7 days, then a hotel chooses what to keep in the app.

Other comparisons

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