How to get bookings from companies and travel agents

Some of your guests never choose a hotel themselves. A company's travel desk books its staff, a travel agent books a family's holiday, and a tour operator books whole trips months ahead. Once they trust a hotel they book it again and again, and when they book you direct, no booking site takes a commission. Winning them takes a list of who books near you, an offer made for each kind, and an email that says plainly why you suit them.

Also called: corporate sales, B2B hotel sales, corporate rates, travel agent contracting, TMC, RFP.

A OneHorizyn guide. Updated .

Who books hotels for other people

  • Companies: offices, factories, hospitals and colleges near you whose staff and visitors need rooms, booked by an admin team or a travel desk.
  • The travel companies and booking tools that companies use to book their staff's trips.
  • Travel agents in the cities your guests come from, who book holidays for families and couples.
  • Tour operators, in India and abroad, who sell trips with a hotel in each town.
  • Wholesalers, who sell hotel rooms to travel agents in bulk.
$37.2 billion

What was spent on business travel in India in 2024, as GBTA, the association of business travel managers, puts it. It expected the figure to grow by 15.5% in 2025, more than twice the 6.6% it expected worldwide.

Source: GBTA and Visa: India Business Travel and Payments Study, 21 November 2025, read

What each one needs from you

  • A company: one agreed price for the year with breakfast and wifi in it, rooms when its people need them, an invoice in its name with its GST number, and a named person to call.
  • A travel agent: a price it can sell on at a margin of its own, or a commission on your price, and a confirmation the same day.
  • A tour operator: prices for next season months ahead, rooms held for its trips until a set date, and clear terms for cancelling.
  • All of them: answers in hours, not days, and the agreed price honoured every time.

Find the ones near you

  1. 1List the companies within a short drive: business parks, factories, hospitals, colleges and government offices. Ask each who books its visitors' rooms.
  2. 2Look through your past guests for company names on invoices and in email addresses. A company that already sends you guests is the easiest to sign.
  3. 3Note the cities most of your guests come from, and find travel agents there who sell trips to your area.
  4. 4Ask each company which travel company or booking tool its staff book through. Your hotel needs to be in that tool for its staff to choose you.
76%

The share of 157 company travel managers in India who said their company uses a booking tool its travellers book through themselves, in a survey by GBTA and Visa between 22 September and 17 October 2025.

Source: GBTA and Visa: India Business Travel and Payments Study, 21 November 2025, read

Make an offer they can say yes to

  • One price for each kind of room, with what it includes, for a year, and the dates it doesn't apply, such as festivals and the big events in your town.
  • The cancellation terms, and how they pay: by card, or on invoice within an agreed time.
  • For agents and operators, a price that is never shown to the public, so that they can sell on at a margin without your own website undercutting them.
  • A named person, and a phone number that is answered.

Write to them

A first email should take a minute to read: who you are, how far you are from their office or their guests' plans, what you offer them, and who to reply to. Send it to a named person, follow up once a week later, and visit the ones nearby.

An example, made up for this guide

Dear Ms Rao, I look after sales at our hotel on Station Road, a ten-minute drive from your office. Several of your visitors have stayed with us this year, and we would like to make their next stays simpler: one agreed price for the year, with breakfast and an airport pick-up included, and an invoice in your company's name. Could I visit for fifteen minutes next week to show you the rooms? Arjun Mehta, Sales Manager.

Keep their prices off the public sites

A price made for agents or wholesalers sometimes reaches a public booking site, below your own website's price. Agree in writing that it is never to be shown to the public, give each partner a price under a code of its own so that you can tell where a leak came from, and check the booking sites for your hotel every week (see the guide on checking your price on every booking site).

Count what each one brings

Keep a list of every company and agent you have agreed a price with, and count each one's room nights every month. Renew the price each year with the ones that send you guests, and ask the quiet ones what would help.

Sources

  1. GBTA and Visa: India Business Travel and Payments Study, 21 November 2025, read
Questions

Questions hotels ask

What is a corporate rate?

A price agreed with one company for its staff and visitors, usually for a year, often with breakfast, wifi and an invoice in the company's name. It is given only to that company's bookings.

Should travel agents get a lower price than our website?

An agent needs room to earn: either a price below your public one that it sells on, or a commission on your public price. Keep the lower price private, so that guests never see it below your own website.

How do we get into the tools companies book through?

Ask the company which travel company or booking tool its staff use, then ask that travel company how a hotel is added. Many companies ask hotels to quote once a year for their list.

Are wholesalers worth it?

They can fill rooms you wouldn't otherwise sell, through agents you will never meet. They are also a common way for a private price to reach a public site, so give each one a price under a code of its own, and check the booking sites.

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