Answer the questions guests ask before they book

Guests, and the AI assistants they ask, look for answers before booking: is there a pool for children, can the hotel host a wedding for 200, is it near the business district. OneHorizyn checks which of those questions your website answers clearly, weakly or not at all, against every competitor, and which answers to add first.

How it grows your revenue

A guest who can't find an answer on your website looks for it on a booking site, and often books there. Answering what guests ask keeps the booking with you.

See every feature
The questions guests ask before booking, and which the hotel's website answers
Read from
Your website and each competitor's
How often
Every month
Covers
About 50 guest questions
You connect
Nothing
Website

What you see

  • Clearly, weakly or not at all

    Every guest question, marked by how well your own website answers it.

  • By type of trip

    Weddings, business, families, couples and more: where your website is strong and where it's silent.

  • Against competitors

    Which competitors' websites answer the questions yours doesn't.

  • What to add first

    The questions that matter most first: what guests ask most, and where AI assistants name you least.

Guest questions

How it works

  1. 1

    Write the questions

    About 50 questions guests ask before booking a hotel like yours, which you confirm and can add to.

  2. 2

    Read the websites

    Your website and each competitor's are read page by page.

  3. 3

    Judge each answer

    Each question is marked as answered clearly, weakly or not at all, with the page that answers it.

  4. 4

    Rank the gaps

    Missing answers are ranked by how often guests ask and how rarely AI assistants name you.

From a real check · September 2026

A five-star hotel in New Delhi

Rated 4.6 on Google and 4.8 on Tripadvisor. This is what its first monthly check found.

Read the case study
9

guest questions about events and business travel went unanswered on a five-star hotel's website. Four of six competitors answered them.

Questions

Questions hotels ask

Why does my website need to answer these questions?

Guests check before they book, and AI assistants can only recommend a hotel for what its pages clearly say. A question your website doesn't answer is one that a competitor's website, or a booking site, answers instead.

Where do the questions come from?

OneHorizyn suggests about 50 for your hotel and your city when you set up, grouped by kind of trip. You confirm them and can add your own.

Does OneHorizyn change my website?

No. It shows what to add and which page should answer it.

Grow your hotel's revenue, starting this month

Find your hotel and see its first look: what fixing what we find is worth a month, and what to fix first. Or talk it through with us on a call.