Answer the questions guests ask before they book
Guests, and the AI assistants they ask, look for answers before booking: is there a pool for children, can the hotel host a wedding for 200, is it near the business district. OneHorizyn checks which of those questions your website answers clearly, weakly or not at all, against every competitor, and which answers to add first.
A guest who can't find an answer on your website looks for it on a booking site, and often books there. Answering what guests ask keeps the booking with you.

- Read from
- Your website and each competitor's
- How often
- Every month
- Covers
- About 50 guest questions
- You connect
- Nothing
What you see
Clearly, weakly or not at all
Every guest question, marked by how well your own website answers it.
By type of trip
Weddings, business, families, couples and more: where your website is strong and where it's silent.
Against competitors
Which competitors' websites answer the questions yours doesn't.
What to add first
The questions that matter most first: what guests ask most, and where AI assistants name you least.
How it works
- 1
Write the questions
About 50 questions guests ask before booking a hotel like yours, which you confirm and can add to.
- 2
Read the websites
Your website and each competitor's are read page by page.
- 3
Judge each answer
Each question is marked as answered clearly, weakly or not at all, with the page that answers it.
- 4
Rank the gaps
Missing answers are ranked by how often guests ask and how rarely AI assistants name you.
A five-star hotel in New Delhi
Rated 4.6 on Google and 4.8 on Tripadvisor. This is what its first monthly check found.
Read the case studyguest questions about events and business travel went unanswered on a five-star hotel's website. Four of six competitors answered them.
Questions hotels ask
Why does my website need to answer these questions?
- Guests check before they book, and AI assistants can only recommend a hotel for what its pages clearly say. A question your website doesn't answer is one that a competitor's website, or a booking site, answers instead.
Where do the questions come from?
- OneHorizyn suggests about 50 for your hotel and your city when you set up, grouped by kind of trip. You confirm them and can add your own.
Does OneHorizyn change my website?
- No. It shows what to add and which page should answer it.
More in website
- Facts across the webYour check-in time, policies and facilities, checked on every listing and in AI answers.Read more
- Website photosEvery photo on your website, and whether it says what it shows to Google and AI assistants.Read more
- Website healthYour website read every week as search engines and AI assistants read it, scored out of 100.Read more
- Coming soonPage speedHow fast your website loads on a phone, from Google's own figures, with what to do about each slow measure.Read more
- Coming soonCompetitors' websitesYour website's health score beside each competitor's, with the checks their sites pass that yours fails.Read more
- Coming soonWebsite & search reportOne page each month: what moved on your website and in search, and the three things to do next.Read more
- Search countsHow many people search Google for each phrase a month, and which searches deserve a page on your website.Read more
- FeaturesEvery feature, area by areaRead more
Grow your hotel's revenue, starting this month
Find your hotel and see its first look: what fixing what we find is worth a month, and what to fix first. Or talk it through with us on a call.