Hawthorn Suites

Charleston, South Carolina. Looked at for its owner on 18 October 2026, the way a guest and an AI assistant would.

Hawthorn Suites
Hawthorn Suites's own picture, shown from extendedstaycharleston.com
What this costs you

AI doesn't recommend you when guests ask about Charleston

We asked an AI assistant the five questions guests ask most about Charleston. It named other hotels every time. More and more guests book from that shortlist before they ever search.

We couldn't read your room price on Google, so there's no rupee figure here yet. With OneHorizyn you see what this costs you each month, in money. What we found

Your website health
53 out of 100
9 things to fix
Your AI score
0 of 5
AI answers about Charleston that recommend you
Google reviews
2.6 out of 5
From 1,678 reviews
Your price vs nearby hotels
Not compared
Your overall score

You rank 8th of the 8 hotels we read in Charleston

20out of 100
The hotels we read in Charleston, by overall score
  1. 1stThe Palmetto Hotel, Charleston58
  2. 2ndThe Ryder Hotel52
  3. 3rdSonesta ES Suites Charleston51
  4. 4thHotel Richemont43
  5. 5thFrancis Marion Hotel42
  6. 6thHarbourView Inn35
  7. 7thCharleston Harbor Resort & Marina34
  8. 8thHawthorn Suites (you)20
Why you rank 8th
  • AI assistants0 of 20
    AI recommends you in 0 of 5 answers about Charleston
  • Google Maps1 of 20
    Rated 2.6 from 1,678 reviews, not in the first 7 for “hotels in Charleston”
  • Your website11 of 20
    Scores 53 out of 100, with no button to book on its home page
Send this to your partner or general manager
It opens on any phone, with your score on the link.
Google Maps

You're not in the first 7 on Google Maps for “hotels in Charleston”

Most guests who search the map choose from the first ten hotels it shows. You're rated 2.6 from 1,678 reviews.

What moves you up the map
  • Answer every review, the poor ones first and within a day
  • Ask happy guests for a review as they check out
  • Add new photos of your rooms every month
  • Keep your phone number, website and hours right on your listing

With OneHorizyn you see your place on the map and your reviews against your competitors', every week.

Where you and your competitors come for “hotels in Charleston”
  1. 100+Hawthorn Suites (you)2.6 from 1,678

The bars are each hotel's number of Google reviews.

What AI tells guests

AI doesn't recommend you when guests ask about Charleston

More and more guests ask an AI assistant where to stay before they search, and book from the shortlist it gives them. We asked one, Claude, the five questions guests ask most, on 18 October 2026, letting it search the web as it answered.

  • “Where should I stay in Charleston? Name the best hotels.”
    You're not named
    1. 1. Belmond Charleston Place
    2. 2. French Quarter Inn
    3. 3. Hotel Bennett
    4. 4. The Spectator Hotel
    5. 5. Market Pavilion Hotel
  • “What are the best luxury hotels in Charleston?”
    You're not named
    1. 1. Belmond Charleston Place
    2. 2. Hotel Bennett
    3. 3. Planters Inn
    4. 4. French Quarter Inn
    5. 5. Market Pavilion Hotel
    6. 6. Grand Bohemian Hotel Charleston
    7. 7. The Spectator Hotel
  • “What are the best hotels in Charleston for a family holiday?”
    You're not named
    1. 1. Embassy Suites Historic Charleston
    2. 2. Belmond Charleston Place
    3. 3. Hotel Bennett
    4. 4. The Mills House
    5. 5. Hampton Inn Charleston Historic District
    6. 6. The Beach Club at Charleston Harbor Resort & Marina
    7. 7. John Rutledge House Inn
  • “What are the best hotels in Charleston for couples?”
    You're not named
    1. 1. Planters Inn
    2. 2. French Quarter Inn
    3. 3. John Rutledge House Inn
    4. 4. Andrew Pinckney Inn
  • “What are good value hotels in Charleston?”
    You're not named
    1. 1. Indigo Inn
    2. 2. Francis Marion Hotel
    3. 3. Hampton Inn Charleston Historic District
    4. 4. Meeting Street Inn
    5. 5. Courtyard by Marriott Charleston Historic District
Your website

Your website's health is 53 out of 100

We read 1 page of extendedstaycharleston.com on 18 October 2026, the way Google and AI assistants do, and found 9 things to fix. These cost you the most guests:

  1. 1
    Your home page doesn't say whose it is

    Google and AI assistants read a page's title and top line to know what it is about.

    What to do: Put your hotel's name and town in your home page's title and as its first heading.

  2. 2
    Nothing on your website says what makes your hotel special

    AI assistants look for a page about a hotel to describe it to guests.

    What to do: Add a page about your hotel: its story, what's special, and what's nearby.

  3. 3
    Google may count your pages twice

    It splits your visits between copies of the same page.

    What to do: Ask whoever looks after your website to mark one address for each page.

  • No button to book on your home page, so a guest who wants to book direct has to hunt for one
  • No WhatsApp link, where most guests in India ask first
  • No phone number a guest can tap to call
  • AI assistants can read your website
What to do this week

Two things to do this week

Each one comes from what we found above, and each wins back guests who book you direct.

  1. 1
    Give AI assistants a reason to recommend you

    Asked about where to stay, luxury stays and family holidays in Charleston, AI recommended Belmond Charleston Place and French Quarter Inn and others, not you.

    How: Add a page to your website for each kind of guest, with your rooms, prices and what's nearby. AI assistants recommend the hotels whose pages answer the guest's question.

  2. 2
    Your home page doesn't say whose it is

    Google and AI assistants read a page's title and top line to know what it is about.

    How: Put your hotel's name and town in your home page's title and as its first heading.

With OneHorizyn you see every week whether each one worked, in guests and in rupees.

What a full reading adds

We've already done 3 of the 6 readings your first look is built from

Everything above came from what anyone can see: Google, Google Hotels, Google Maps, an AI assistant and your own website. Your hotel's own reading fills in the rest and turns each finding into a figure you can act on.

The readings your first look is built from
  • Your price on booking sitesnot read yet
  • Google and Google Mapsrated 2.6 from 1,678 reviews
  • Your website1 page read, health 53 out of 100
  • What AI assistants say5 questions about Charleston
  • Your reviews, week by weekonly on your own hotel's reading
  • Your price every night aheadonly on your own hotel's reading

Your own reading takes about half an hour, and nothing has to be connected to your systems.

What this page doesn't cover at all
The guests who never come through a booking site

There is no commission on any of these, and this page says nothing about them. We haven't looked at any of them for you.

  • Weddings and events
  • Conferences and company travel
  • Travel agents and tour operators
  • Events that publish a list of hotels
  • The nights your town fills up
  • What your competitors charge, nightly
  • Weddings and events

    The planners and families booking weddings in Charleston, who fill your rooms for three nights at a time and never touch a booking site.

  • Conferences and company travel

    The companies running meetings and incentive trips near you, and the firms whose staff already stay in Charleston every week.

  • Travel agents and tour operators

    The agents and operators selling Charleston to guests abroad, who send the same rooms again and again once you're on their list.

  • Events that publish a list of hotels

    Festivals, matches and conferences in and around Charleston that name hotels to stay at. Being on that list costs nothing, and most hotels never ask.

  • The nights your town fills up

    Which dates Charleston runs out of rooms months ahead, so you price them before your competitors do, rather than after.

  • What your competitors charge, nightly

    Their price for every night ahead, not the one night on this page, so you know which nights you are leaving money on.

AI doesn't recommend you when guests ask about Charleston

OneHorizyn finds where your hotel loses money and tells you what to fix first, every week:

  • Booking sites
    When they sell your room for less than your own website, so more guests book you direct
  • Your competitors
    Their prices in Charleston for the nights ahead, so you price every night right
  • Google and AI
    What they tell guests about you, and how to get recommended first