The Klagan Hotel

Kota Kinabalu, Sabah. Looked at for its owner on 18 October 2026, the way a guest and an AI assistant would.

Revenue you could be losing
RM522 to RM1,175 a month
For each room you have
Because of
  • Your prices, and the commission booking sites take
  • Your website's health, 39 out of 100
  • How your competitors price, day by day
And it doesn't end there.
Your website health
39 out of 100
21 things to fix
Your AI score
Not asked yet
Google reviews
4.2 out of 5
Above your competitors, 4.1 on average
Your price vs nearby hotels
RM167 vs RM236
RM69 a night cheaper than them, each at its lowest on Google Hotels
Your overall score

You rank 31st of the 33 hotels we read in Malaysia

41out of 100
The hotels we read in Malaysia, by overall score
  1. 1stThe Palace Hotel Kota Kinabalu70
  2. 2ndGaya Island Resort65
  3. 3rdThe Magellan Sutera Resort64
  4. 4thThe Klagan Hotel (you)41
Why you rank 31st
  • Booking direct6 of 25
    Google shows booking sites' prices for you, but not your website's
  • Google Maps10 of 20
    Rated 4.2 from 3,077 reviews, 22th for “hotels in Kota Kinabalu”
  • Your website8 of 20
    Scores 39 out of 100, with no button to book on its home page
  • Your price vs competitors9 of 15
    RM69 a night below the hotels near you
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Pricing: your price against your competitors

You charge RM69 a night less than your competitors

Each hotel's lowest price on Google Hotels for the night of 30 October 2026. When guests rate you as highly as them, charging less leaves money on every room you sell. With OneHorizyn you follow these prices for the nights ahead, and know when to raise yours and when to hold it.

  • Sabah Oriental HotelRM122
  • The Klagan Hotel (you)RM167
  • Promenade Hotel Kota KinabaluRM220
  • Mercure Kota Kinabalu City CentreRM236
  • The LUMA HotelRM286
  • Citadines Waterfront Kota KinabaluRM291
Competition

How you compare with 5 competitors in Kota Kinabalu

Promenade Hotel Kota Kinabalu comes fifth on Google Maps, and you 22th; they're rated 4.1 on Google on average, and you 4.2. These are the hotels of your kind within a few kilometres of you, the ones a guest choosing where to stay in Kota Kinabalu weighs you against.

HotelAI recommends itGoogle Maps ratingOn Maps for “hotels in Kota Kinabalu”Lowest price on Google HotelsFrom you
The Klagan Hotel (you)Not asked yet4.2 from 3,07722ndRM167
Promenade Hotel Kota KinabaluNot asked yet4.2 from 4,5675thRM2200.4 km
Mercure Kota Kinabalu City CentreNot asked yet4 from 2,3296thRM2361.5 km
Sabah Oriental HotelNot asked yet3.7 from 1,6647thRM1220.9 km
The LUMA HotelNot asked yet4.6 from 1,1009thRM2861.4 km
Citadines Waterfront Kota KinabaluNot asked yet4.1 from 39315thRM2910.4 km

Read on 18 October 2026. With OneHorizyn you follow these hotels every week: their prices on every booking site, their reviews and what AI assistants say about them.

Google Maps

You come 22th on Google Maps for “hotels in Kota Kinabalu”

Most guests who search the map choose from the first ten hotels it shows. You're rated 4.2 from 3,077 reviews. Promenade Hotel Kota Kinabalu (fifth), Mercure Kota Kinabalu City Centre (sixth) and Sabah Oriental Hotel (seventh) come before you.

What moves you up the map
  • Answer every review, the poor ones first and within a day
  • Ask happy guests for a review as they check out
  • Add new photos of your rooms every month
  • Keep your phone number, website and hours right on your listing

With OneHorizyn you see your place on the map and your reviews against your competitors', every week.

Where you and your competitors come for “hotels in Kota Kinabalu”
  1. 5thPromenade Hotel Kota Kinabalu4.2 from 4,567
  2. 6thMercure Kota Kinabalu City Centre4 from 2,329
  3. 7thSabah Oriental Hotel3.7 from 1,664
  4. 9thThe LUMA Hotel4.6 from 1,100
  5. 15thCitadines Waterfront Kota Kinabalu4.1 from 393
  6. 22ndThe Klagan Hotel (you)4.2 from 3,077

The bars are each hotel's number of Google reviews.

Your website

Your website's health is 39 out of 100

We read 6 pages of theklagan.com on 18 October 2026, the way Google and AI assistants do, and found 21 things to fix. These cost you the most guests:

  1. 1
    Google and AI assistants can't tell your website is a hotel's

    Without your hotel's details in Google's own format, they can't show your rating, price and address beside your name.

    What to do: Ask whoever built your website to add them. It takes about an hour.

  2. 2
    Some links on your website lead nowhere

    A guest who clicks one gets an error page instead of your rooms.

    What to do: Ask whoever looks after your website to fix or remove them.

  3. 3
    Your website is heavy on a phone

    Most guests look on their phone, often on mobile data, and leave a page that's slow to open.

    What to do: Ask whoever looks after your website to compress your photos and files.

  • No button to book on your home page, so a guest who wants to book direct has to hunt for one
  • No WhatsApp link, where most guests in India ask first
  • A phone number a guest can tap to call
  • AI assistants can read your website
What to do this week

Two things to do this week

Each one comes from what we found above, and each wins back guests who book you direct.

  1. 1
    Show your own price on Google

    Google lists the booking sites' prices for your room but not your website's, so a guest who finds you there can only book through them.

    How: Ask your booking engine to connect you to Google's free booking links. Most do it at no cost, and your price then shows beside theirs.

  2. 2
    Google and AI assistants can't tell your website is a hotel's

    Without your hotel's details in Google's own format, they can't show your rating, price and address beside your name.

    How: Ask whoever built your website to add them. It takes about an hour.

With OneHorizyn you see every week whether each one worked, in guests and in rupees.

What a full reading adds

We've already done 3 of the 6 readings your first look is built from

Everything above came from what anyone can see: Google, Google Hotels, Google Maps, an AI assistant and your own website. Your hotel's own reading fills in the rest and turns each finding into a figure you can act on.

The readings your first look is built from
  • Your price on booking sites17 sites for one night
  • Google and Google Mapsrated 4.2 from 3,077 reviews
  • Your website6 pages read, health 39 out of 100
  • What AI assistants saynot read yet
  • Your reviews, week by weekonly on your own hotel's reading
  • Your price every night aheadonly on your own hotel's reading

Your own reading takes about half an hour, and nothing has to be connected to your systems.

What this page doesn't cover at all
The guests who never come through a booking site

There is no commission on any of these, and this page says nothing about them. We haven't looked at any of them for you.

  • Weddings and events
  • Conferences and company travel
  • Travel agents and tour operators
  • Events that publish a list of hotels
  • The nights your town fills up
  • What your competitors charge, nightly
  • Weddings and events

    The planners and families booking weddings in Kota Kinabalu, who fill your rooms for three nights at a time and never touch a booking site.

  • Conferences and company travel

    The companies running meetings and incentive trips near you, and the firms whose staff already stay in Kota Kinabalu every week.

  • Travel agents and tour operators

    The agents and operators selling Kota Kinabalu to guests abroad, who send the same rooms again and again once you're on their list.

  • Events that publish a list of hotels

    Festivals, matches and conferences in and around Kota Kinabalu that name hotels to stay at. Being on that list costs nothing, and most hotels never ask.

  • The nights your town fills up

    Which dates Kota Kinabalu runs out of rooms months ahead, so you price them before your competitors do, rather than after.

  • What your competitors charge, nightly

    Their price for every night ahead, not the one night on this page, so you know which nights you are leaving money on.

Stop losing RM522 to RM1,175 a month for each room

OneHorizyn finds where your hotel loses money and tells you what to fix first, every week:

  • Booking sites
    When they sell your room for less than your own website, so more guests book you direct
  • Your competitors
    Their prices in Kota Kinabalu for the nights ahead, so you price every night right
  • Google and AI
    What they tell guests about you, and how to get recommended first