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What your hotel is working towards this quarter

Priorities say what to do. Goals say where it should get you by the end of the quarter. Goals is its own section: for revenue, reputation, search, your website, AI, marketing, demand and outreach, OneHorizyn sets each goal with its number (grow your Google reviews from 1,240 to 1,360; 40 Google reviews replied to; cut undercut nights from 18 to 9; 2 travel agent networks signed), where it started and how far is left. The quarter's goals are there from the start. Change a goal's number or date, remove it, or add another; each time a number is read again, the goal says whether you are on track or behind.

How it grows your revenue

A number to reach by a date keeps everyone working towards more revenue, not just more tasks.

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See every feature
The quarter's goals, each with its number and how far is left
Read from
What OneHorizyn already reads for your hotel, and what you mark on Outreach and Demand
How often
Each time a number is read again
Runs to
The end of the quarter, or of the next one
You connect
Nothing
Every month

What you see

  • Every part of your hotel

    Revenue, reputation, search on Google Maps and Google, your website, AI, marketing, demand and outreach, in that order, an area's goals side by side.

  • Goals, not tasks

    Each goal is a result with its number: grow your Google reviews, every review replied to, fewer undercut nights, your website on Google's first page, offers for the kinds of stay your competitors sell, travel agents signed. The tasks stay on the Action plan.

  • The next step up, not the top

    About as many new reviews as the places beside you get, half the undercut nights, a quarter of the guest questions your website leaves unanswered, two companies of each kind. All of something where all is in reach: every review replied to, every photo described.

  • There from the start

    The quarter's goals are set for you on the first day you open them. Change a number or a date, remove a goal, or add another.

  • On track or behind

    Each time the number is read, it is set against a straight line from where you started to the goal, with a quarter of the way to spare, since these numbers move in steps.

  • Honest about what is in reach

    A rating goal is offered only when the reviews you could get each month would lift it a tenth by the date.

Goals

How it works

  1. 1

    Read where you are

    From the same readings each page already shows, so a goal never disagrees with its page.

  2. 2

    Set the quarter's goals

    The next step up on each part, to the end of the quarter, or of the next one when fewer than six weeks are left.

  3. 3

    Change them

    A goal's number or date, removed, or another added.

  4. 4

    Check them at each reading

    On track, behind, reached, or the date passed.

Questions

Questions hotels ask

How is this different from Priorities and Tracked actions?

Priorities rank what to do, and Tracked actions follow who is doing it and whether the number moved afterwards. Goals say where each number should get to, and by when.

Does reaching a goal prove the work did it?

No. It shows the number and the work moved together, not that one caused the other.

How does OneHorizyn know I signed a travel agent?

It doesn't see contracts. The Outreach goals count the companies you mark on Outreach as working with you.

Why is an AI search goal counted in questions?

AI answers are read once a month, and small moves in a share of answers are chance. So the goal is the number of guest questions an assistant names you for.

More in every month

Grow your hotel's revenue, starting this month

Find your hotel and see its first look: what fixing what we find is worth a month, and what to fix first. Or talk it through with us on a call.

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