Eastern & Oriental Hotel

George Town, Penang. Looked at for its owner on 18 October 2026, the way a guest and an AI assistant would.

Eastern & Oriental Hotel
Photo from Eastern & Oriental Hotel's Google listing
Revenue you could be losing
RM1,010 to RM1,893 a month
For each room you have
Because of
  • Your prices, and the commission booking sites take
  • Your website's health, 49 out of 100
  • How your competitors price, day by day
And it doesn't end there.
Your website health
49 out of 100
19 things to fix
Your AI score
Not asked yet
Google reviews
4.5 out of 5
Above your competitors, 4.4 on average
Your price vs nearby hotels
RM814 vs RM542
RM272 a night dearer than them, each at its lowest on Google Hotels
Your overall score

You rank 6th of the 6 hotels we read in George Town

66out of 100
The hotels we read in George Town, by overall score
  1. 1stKimberley Hotel Georgetown86
  2. 2ndSunway Hotel Georgetown84
  3. 3rdBerjaya Penang Hotel81
  4. 4thCampbell House Penang78
  5. 5thG Hotel Gurney69
  6. 6thEastern & Oriental Hotel (you)66
Why you rank 6th
  • Booking direct25 of 25
    Google shows your website's own price, and none of the main booking sites asks noticeably less
  • Google Maps12 of 20
    Rated 4.5 from 5,147 reviews, 24th for “hotels in George Town”
  • Your website10 of 20
    Scores 49 out of 100, with no button to book on its home page
  • Your price vs competitors6 of 15
    RM272 a night above the hotels near you
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Pricing: your price against your competitors

You charge RM272 a night more than your competitors

Each hotel's lowest price on Google Hotels for the night of 30 October 2026. Guests who compare see the hotels near you for less, and book them. With OneHorizyn you follow these prices for the nights ahead, and know when to raise yours and when to hold it.

  • JEN Penang Georgetown by Shangri-LaRM346
  • The George Penang By The Crest CollectionRM475
  • G Hotel GurneyRM542
  • The Edison George Town, PenangRM555
  • Eastern & Oriental Hotel (you)RM814
Competition

How you compare with 5 competitors in George Town

The George Penang By The Crest Collection comes fourth on Google Maps, and you 24th; they're rated 4.4 on Google on average, and you 4.5. These are the hotels of your kind within a few kilometres of you, the ones a guest choosing where to stay in George Town weighs you against.

HotelAI recommends itGoogle Maps ratingOn Maps for “hotels in George Town”Lowest price on Google HotelsFrom you
Eastern & Oriental Hotel (you)Not asked yet4.5 from 5,14724thRM814
G Hotel GurneyNot asked yet4.4 from 4,61037thRM5423.2 km
The Edison George Town, PenangNot asked yet4.7 from 59517thRM5550.3 km
The George Penang By The Crest CollectionNot asked yet4.1 from 5174thRM4750.6 km
JEN Penang Georgetown by Shangri-LaNot asked yet4.3 from 7,2136thRM3461.2 km
Cheong Fatt Tze - The Blue MansionNot asked yet4.4 from 5,62354thNot shown0.2 km

Read on 18 October 2026. With OneHorizyn you follow these hotels every week: their prices on every booking site, their reviews and what AI assistants say about them.

Google Maps

You come 24th on Google Maps for “hotels in George Town”

Most guests who search the map choose from the first ten hotels it shows. You're rated 4.5 from 5,147 reviews. The George Penang By The Crest Collection (fourth), JEN Penang Georgetown by Shangri-La (sixth) and The Edison George Town, Penang (17th) come before you.

What moves you up the map
  • Answer every review, the poor ones first and within a day
  • Ask happy guests for a review as they check out
  • Add new photos of your rooms every month
  • Keep your phone number, website and hours right on your listing

With OneHorizyn you see your place on the map and your reviews against your competitors', every week.

Where you and your competitors come for “hotels in George Town”
  1. 4thThe George Penang By The Crest Collection4.1 from 517
  2. 6thJEN Penang Georgetown by Shangri-La4.3 from 7,213
  3. 17thThe Edison George Town, Penang4.7 from 595
  4. 24thEastern & Oriental Hotel (you)4.5 from 5,147
  5. 37thG Hotel Gurney4.4 from 4,610
  6. 54thCheong Fatt Tze - The Blue Mansion4.4 from 5,623

The bars are each hotel's number of Google reviews.

Your website

Your website's health is 49 out of 100

We read 6 pages of eohotels.com on 18 October 2026, the way Google and AI assistants do, and found 19 things to fix. These cost you the most guests:

  1. 1
    Google and AI assistants can't tell your website is a hotel's

    Without your hotel's details in Google's own format, they can't show your rating, price and address beside your name.

    What to do: Ask whoever built your website to add them. It takes about an hour.

  2. 2
    Google writes its own line about your hotel

    Your pages give Google no summary to show under your name, so it picks any sentence it finds.

    What to do: Write two sentences about your hotel for each main page: what it is, where, and why guests love it.

  3. 3
    Your website is heavy on a phone

    Most guests look on their phone, often on mobile data, and leave a page that's slow to open.

    What to do: Ask whoever looks after your website to compress your photos and files.

  • No button to book on your home page, so a guest who wants to book direct has to hunt for one
  • No WhatsApp link, where most guests in India ask first
  • No phone number a guest can tap to call
  • AI assistants can read your website
What to do this week

Two things to do this week

Each one comes from what we found above, and each wins back guests who book you direct.

  1. 1
    Keep your website the cheapest place to book

    None of the main booking sites asks less than your website today. One rate change on any of them undoes it.

    How: Check your price on each of them every week, and on your busy dates every day.

  2. 2
    Google and AI assistants can't tell your website is a hotel's

    Without your hotel's details in Google's own format, they can't show your rating, price and address beside your name.

    How: Ask whoever built your website to add them. It takes about an hour.

With OneHorizyn you see every week whether each one worked, in guests and in rupees.

What a full reading adds

We've already done 3 of the 6 readings your first look is built from

Everything above came from what anyone can see: Google, Google Hotels, Google Maps, an AI assistant and your own website. Your hotel's own reading fills in the rest and turns each finding into a figure you can act on.

The readings your first look is built from
  • Your price on booking sites18 sites for one night
  • Google and Google Mapsrated 4.5 from 5,147 reviews
  • Your website6 pages read, health 49 out of 100
  • What AI assistants saynot read yet
  • Your reviews, week by weekonly on your own hotel's reading
  • Your price every night aheadonly on your own hotel's reading

Your own reading takes about half an hour, and nothing has to be connected to your systems.

What this page doesn't cover at all
The guests who never come through a booking site

There is no commission on any of these, and this page says nothing about them. We haven't looked at any of them for you.

  • Weddings and events
  • Conferences and company travel
  • Travel agents and tour operators
  • Events that publish a list of hotels
  • The nights your town fills up
  • What your competitors charge, nightly
  • Weddings and events

    The planners and families booking weddings in George Town, who fill your rooms for three nights at a time and never touch a booking site.

  • Conferences and company travel

    The companies running meetings and incentive trips near you, and the firms whose staff already stay in George Town every week.

  • Travel agents and tour operators

    The agents and operators selling George Town to guests abroad, who send the same rooms again and again once you're on their list.

  • Events that publish a list of hotels

    Festivals, matches and conferences in and around George Town that name hotels to stay at. Being on that list costs nothing, and most hotels never ask.

  • The nights your town fills up

    Which dates George Town runs out of rooms months ahead, so you price them before your competitors do, rather than after.

  • What your competitors charge, nightly

    Their price for every night ahead, not the one night on this page, so you know which nights you are leaving money on.

Stop losing RM1,010 to RM1,893 a month for each room

OneHorizyn finds where your hotel loses money and tells you what to fix first, every week:

  • Booking sites
    When they sell your room for less than your own website, so more guests book you direct
  • Your competitors
    Their prices in George Town for the nights ahead, so you price every night right
  • Google and AI
    What they tell guests about you, and how to get recommended first