How to list your hotel on Agoda, from sign-up to first booking

Agoda's sign-up page is for homes and hotels alike. It sorts every listing into one of three types, and the type decides how your page and calendar work:

• Hotel-type property: a commercial place providing accommodation, meals and shared guest services, with all its room types on one property page, so guests can book several rooms in one booking. Agoda's examples include hostels, resorts, serviced apartments and villas.
• Multi-unit home: several units or rooms at one address managed under a single listing, such as a homestay, again with several units bookable in one booking.
• Single-unit home: each unit or room is its own listing, with its own page and calendar, and guests book one unit at a time. Agoda says to register a single room you rent out this way.

Agoda's pages name no minimum number of rooms for any type. A hotel with several room types fits the hotel type; a family homestay renting rooms in one house fits the multi-unit home. Homes also choose a host type in their profile: a private host, renting outside their main trade, or a professional host, renting as part of a business or as a main income.

• Owner or manager: to link a new user name to an existing property, Agoda asks for the person's name and role and an official letter from the owner or the management company.
• Star rating: a new partner sets it during registration and Agoda checks it. Agoda shows ratings from official rating bodies, national or regional government ratings, or its own classification.
• Property name: Agoda reviews names against the business licence and certificate, and asks for the official English name, up to 100 characters.

• An email address for your Agoda account, and a password of at least 8 characters. Agoda suggests mixing letters, numbers, symbols and capitals.
• The property's address, and its position on the map: Agoda's map is based on Google Maps.
• For each room type: its name (chosen from Agoda's list, which can't be customised), how many rooms of it you sell, the lowest and highest rate, how many guests it takes, its size, bathrooms, view, beds and amenities.
• Photos of the property and of each room type: JPG or PNG, at least 800 by 600 pixels and at most 4 MB each, up to 100 MB in one upload. Agoda gives 2048 by 1536 pixels as the ideal size, landscape and in colour. Its content guide recommends at least 24 photos of the property and 4 of each room type.
• Your check-in and check-out times, house rules, child and age policy, and the cancellation policy you want.
• Your tax details: the Partner Portal asks for a licence ID, local tax ID or entity name, and a property tax or VAT ID, under its property settings.
• Bank details, to be paid by bank transfer (see below).

For a bank account in India, Agoda's rules are: a local bank in the same country as the property, a savings account only, and an IFSC code of 11 characters in capitals. Write the details in English characters, with “and” instead of “&”. Agoda asks for supporting documents: a government ID matching the account holder's name for a personal account, from a list for India that includes an Aadhaar card, a PAN card, a passport or driving licence, a certificate of incorporation and a GST certificate; and proof that you own the account showing its name and number, such as a passbook, a bank statement, a letter from the bank, an account opening certificate or a cancelled cheque.

If the property is already on Airbnb or Booking.com, have its listing ready to import: Agoda's sign-up offers “Import listings from other travel sites”, and its hosting guide says importing takes a few clicks.

Agoda's Partner Hub gives these steps for listing a first property:

1. 1Go to agoda.com/en-us/list-my-property. Agoda's Partner Hub also links to the same sign-up as “Set up your property with Agoda”, at portal.agoda.com.
2. 2Sign in, or create an account: click “Create account”, then sign up with your email address and complete the form.
3. 3Click “List your property”.
4. 4Choose “Create listing manually” to build the listing yourself, or “Import listings from other travel sites” if the property is on Airbnb or Booking.com.
5. 5Follow the steps on screen: the property's name, location and type, then its rooms, rates and availability, and its photos. Agoda says you can change these details later, even after the listing is live.
6. 6On the last step, “Publish”, click the “General terms and conditions” link to read Agoda's contract.
7. 7Go back to the “Publish” page, tick the checkbox and click “Next”.

Agoda then verifies the property before it goes live (see the next section). To list another property later, sign in to the Partner Portal at portal.agoda.com, open the account menu in the upper-right corner and choose “List a property”. “See all listings” in the property switcher shows them all.

Signing in to the Partner Portal afterwards: enter your email address and password, tick “Keep me signed in” if you want, and click “Sign in”. Agoda sends a secure link to your registered email: click the blue “Sign in” button in it. A new user name is also asked for a PIN, sent by email or through the Partner Portal. Every everyday job in the Partner Portal is in our guide to the Agoda YCS extranet and Partner Portal.

Agoda's checks come in four parts, and two of them continue after you go live:

• The contract: the General Terms and Conditions you accept on the “Publish” step. Agoda says the current version took effect on 8 June 2026, and that you can read it in the Partner Portal under “Resources”, then “Contracts”.
• Fraud validation: Agoda's system verifies each new listing, which it says typically takes up to 72 hours. The listing isn't live during that time.
• The Account Verification form: a required step for every property, under “Settings”, then “Account verification” in the Partner Portal. Agoda sends reminders, and a property that hasn't completed it by the due date is removed from Agoda's platforms until it does.
• Your bank account: a new account shows as pending, and Agoda emails within 5 business days to say it is approved or that more documents are needed. Agoda names the usual reasons for a rejection: characters it doesn't accept, missing documents, a bank name that doesn't match the documents, or a wrong account number.

To fix a rejected bank account, go to “Finance”, then “Payout accounts”, click the three dots beside the account, choose “Edit details”, correct it and click “Submit”. Agoda also checks the star rating you set at registration, and any change of property name.

Agoda calls its commission compensation. Its Partner Hub says the compensation for a booking depends on your property's location and, in some cases, on how the guest pays, and that it is either a percentage of the reference sell rate or a markup added to the rate you load. It publishes no rate for India: yours is in the Partner Portal under “Finance”, then “Contracted compensation”, and for one prepaid booking under “Bookings”, then “Reservations”, “Payment & pricing” and “Price breakdown”.

• You pay compensation on confirmed stays, and when you charge a guest for a partly refundable or non-refundable booking, a no-show or a cancellation.
• You pay none when a guest cancels within the free cancellation period, or when you waive the cancellation fee.
• You load reference sell rates, with taxes and fees included or excluded, and Agoda's Base Rate calculator in the Partner Portal estimates what you receive: the reference sell rate less Agoda's compensation.

Guests pay in one of two ways. With Agoda Collect, the guest prepays Agoda and the booking shows as prepaid. With Property Collect, the guest pays you at check-in, the booking shows as to be paid by guest, and Agoda takes its compensation for those bookings out of what it owes you for prepaid ones, so you send nothing to Agoda by hand. Agoda says Property Collect settings are changed by its support team, through the “Need Help” button in the Partner Portal.

How Agoda pays you for prepaid bookings: by a virtual Mastercard, which Agoda calls a UPC, by an Agoda e-card, or by bank transfer. For India, Agoda's payment page says properties paid by UPC were moved to bank transfer from 2 January 2025, paid one day after checkout, as a temporary step while it changed its card provider. A property that stays on bank transfer after that is paid on Agoda's usual date, 30 days after checkout. To see your own method, open the Partner Portal, then “Property”, then “Property Details” and “Property Information”, and look under Payment Methods.

1. 1To collect a bank transfer, go to “Finance”, then “Payouts”.
2. 2Choose the bookings ready to be paid, and click “Get Payout”.
3. 3Click “Confirm”. Agoda says the money arrives within 3 to 5 business days.

Agoda's commission statement, which it calls the Commercial Statement, comes twice a month: on the 16th for the 1st to the 15th, and on the 1st for the rest of the month before. Agoda says a property registered for GST should self-assess GST on the amount shown, and that no receipt is issued. Issuing tax invoices to guests, at the sell rate, stays your responsibility. Your tax settings show under “Settings”, then “Tax Settings”; you can't change them yourself, so ask through “Need Help”. Agoda's pages that we read don't set out TCS or TDS for India, so ask Agoda and your tax adviser how they apply to your bookings.

Agoda's Partner Hub names what helps a property's visibility and sales: rates and availability kept up to date and competitive, strong photos and facility descriptions, good reviews, and promotions that show a discount. Set these up in the Partner Portal before your first guest:

• Rooms: “Property”, then “Room setup”, then “Create”. A room's extra beds stay inactive until you set an extra-bed fee.
• Rate plans: “Rates and availability”, then “Rate plans”, then “Create”, with a name, a cancellation policy and any benefits such as breakfast. A rate plan with no cancellation policy is non-refundable by default, and rate plans can't be deleted, only made inactive.
• Prices and availability: “Rates and availability”, then “Calendar”, then the room, rate plan and dates; change the availability per day and the rates, and click “Save”. Agoda says keeping this up to date is the partner's responsibility.
• Cancellation policies: “Property”, then “Cancellation policies”, then “Add cancellation”; set the dates, pick the policy and the rate plans, and “Save”.
• Check-in and check-out times and house rules: “Property”, then “Arrival guide”, then “Edit”; house rules sit under “Property”, then “Description”.
• Facilities: “Property”, then “Property settings”, then “Property services”. Changes can take up to 6 hours to show on the website.
• Child and age policy: under “Property settings”. Agoda warns that a wrong child policy can hide your property from families searching.
• Location: “Property”, then “Property location”: search for the address, drag the pin, enter the exact address and “Save”.

Agoda's Content Score measures how complete your content is, and you can see yours under “Performance”, then “Analytics”, then “Content Score”. Photos count for most of it:

If a channel manager will send your rates, switch it on under “Property”, then “Property settings”, “Optional Settings” and “Channel manager mode”, and give the channel manager your property ID, room type IDs and rate plan IDs. Agoda also names three paid programmes for more visibility: Agoda Growth Express, the Agoda Growth Program and Sponsored Listings. Each costs extra on top of your commission, as our guide to the Agoda extranet sets out, so they can wait until you have bookings and reviews to compare them against.

There is no separate button after the contract: clicking “Next” on the “Publish” step sends the listing for verification, and it goes live once that is done. Agoda's pages don't give a time for a new property to appear in search, or name a label or boost for new properties. Changes you make while you wait take time to show: facilities up to 6 hours, photos within a few hours, and a name change up to 24 hours.

1. 1Once the listing is live, search for it on Agoda as a guest would, signed out, for a few nights over the coming weeks.
2. 2Check that each room type shows, with its photos, beds and cancellation terms.
3. 3Compare the price with your own website's for the same room, night and terms.
4. 4Open the “Opportunities” page in the Partner Portal for Agoda's suggestions, such as availability gaps on busy dates in the next two weeks.
5. 5Fill in the Account Verification form under “Settings”, if it is waiting.

Agoda sends a booking confirmation to your registered email address for every booking, with the guest's details, dates, room type and a payment summary, and confirmed bookings show under “Bookings”, then “Reservations”. To send confirmations to more people, go to “Settings”, then “Contacts”, choose the contact, and under “Contact Category” tick “Reservation and post-booking”, then “Apply Changes”. A routine for the first week:

1. 1Install the Agoda Partner Portal app, still called YCS on its store pages, for rates, availability, bookings, messages and reviews on your phone.
2. 2At check-in, check the guest's voucher and photo ID: the name must match the booking. If anything doesn't match, contact Agoda before you check the guest in. Agoda suggests taking a refundable deposit at check-in, which it doesn't collect for you.
3. 3Message guests from the booking under “Reservations”, or in the app under “More”, then “Chat with your guests”. Agoda's messaging has to be switched on for the property first.
4. 4If Agoda forwards a guest's request to waive a cancellation fee, answer within 48 hours with “Agree to Waive” or “Do Not Agree to Waive”.
5. 5If a guest doesn't arrive, report the no-show once midnight has passed on the check-in date. For a Property Collect booking, use “Mark as no-show” under “Bookings”, then “Reservations”, within 72 hours; for a prepaid booking, contact Agoda through “Need Help” with the booking ID.
6. 6If you can't honour a booking, Agoda asks you to offer an equal or better room at no cost, or an equal or better property nearby with transport paid, and otherwise to contact Agoda at once.
7. 7Reply to reviews under “Performance”, then “Guest reviews”, “Reply” and “Submit reply”. A reply can take up to 48 hours to be approved.

Only real guests can review you, after checkout, and Agoda emails them to ask. They rate value for money, service, facilities, location and cleanliness, and Agoda shows the average as an overall rating out of 10, in search results too. Agoda's own tips for more reviews are a welcome note, reminders around the property, a word at check-out, and telling guests that management reads every review.

For help at any time, Agoda points partners to the “Need Help” button at the bottom right of the Partner Portal, open around the clock, and its partner support page lists phone lines for India, with support in Hindi.